Updated message for visitors – Monday 23rd March:
URGENT: Following the rise in cases of Coronavirus (COVID-19) in the UK, please read our guidance before visiting Cornwall Hospice Care’s Mount Edgcumbe Hospice and St Julia’s Hospice.
This page is regularly reviewed. Our patients and clients are particularly vulnerable and your understanding is appreciated, thank you.
We have made the decision that in order to ensure the safety of our patients, staff and volunteers we must change our policy on visiting the hospice. This follows key advice and guidance from the Government.
It is vital that you review the guidance on the UK Government website before visiting us.
Key changes to note are as follows:
All patients have been asked to identify two key visitors and that list is held securely at both the Hospice receptions.
Only one person at a time to visit the patient at their bedside and only one person to accompany them to our hospice site. The accompanying person must wait outside of the hospice building and is welcome to walk around the hospice gardens sticking to social distancing rules.
All visitors are reminded about the importance of their own social isolation both for protecting their relative or friend and the wider environment.
Please ensure that you are clear of any potential Coronavirus symptoms (a new dry cough and/or high temperature.) If you are unsure about your temperature we do have a no touch thermometer that you can use to check – please ask at reception.
At present we are not able to offer the option of an overnight stay to relatives.
We ask that all visits take place between 10am and 7pm, avoiding protected mealtimes (12pm – 1pm, 5pm – 6pm). This is subject to change.
Unless previously agreed we ask that no children under the age of 16 years old visit the hospices.
You may notice some of our staff wearing different and specialist equipment. Please don’t worry about this, it’s to make sure they are protected.
Mount Edgcumbe Hospice – call 01726 65711
St Julia’s Hospice – call 01736 759070