Cornish healthcare charity Cornwall Hospice Care is providing essential advice to colleagues in care homes during the Covid-19 pandemic. A special page has been set up on the charity’s website providing information and guidance and the opportunity for staff to ask questions.

The page has been created by Sue Sharratt, Cornwall Hospice Care’s Education Facilitator (pictured here) who would normally provide training sessions for care home staff; “With all the face to face opportunities postponed, I thought it was important to continue sharing useful information with our colleagues in care homes where they are often delivering end-of-life care.”


The information on the website is at present focused on the current Covid-19 pandemic with relevant procedures set out ready to follow. There’s a ‘physical deterioration and escalation tool’ for assessing residents displaying signs and symptoms of the virus and advice on what action to take. There’s also guidance for infection control and for dealing with bereavement and grief. “Above all the page is about us all being able to keep in touch” says Sue; “We’re including articles, information and guidance on a range of subjects and we have a special feature called ‘Sue’s Question Spot’ where care home staff can send a question to me related to any end-of-life topic. I’ll then share the answer so everyone can benefit.”

Collaboration is key

The website page is available to all care home staff across Cornwall. More materials will be added on a regular basis. Gina Starnes is Cornwall Hospice Care’s Clinical Director; “We’ve always believed in working collaboratively and in this current crisis it’s more important than ever to work together and to offer support to colleagues where appropriate. We’re aware of the enormous strain care home staff are under right now and this new webpage means we can keep in touch and offer our support and advice despite not being able to see people face to face.”

Advice, support and guidance for our Care Home colleagues.