Palliative care services summary The Specialist Palliative Care teams within Cornwall (Cornwall Hospice Care, Specialist Community Palliative Care Nurses [SPCN - previously known as Macmillan nurses] and the Hospital Specialist Palliative Care team at RCHT) are working in a new integrated way to try and help all healthcare professionals provide good palliative care.Our vision is to help provide the right care in the right setting at the right time for patients with malignant and non-malignant disease via the services represented in the table below: What service? When? How to access? Inpatient admissions to hospices 24/7 Mount Edgcumbe - 01726 65711 St Julia’s - 01736 759070 24 hour telephone advice (with access to consultants) 24/7 01736 757707 Email advice for non-urgent enquiries 24/7 (response within 24 hours) firstname.lastname@example.org Review by SPCN in community Weekdays 9-4.30pm; response within 2 working days of referral Weekends 9-4.30pm (needs to be a phone-call) Phone - Bodmin switchboard 01208 251300 Email -email@example.com Fax - 01872 246948 Inpatient review of patients in RCHT Weekdays 9-4.30pm; urgent (same day ) and non-urgent Palliative Care secretaries – 01872 258305 Urgent – RCHT switchboard – bleep 3055 Domicilliary visits Weekdays 9-5pm; aim to visit within 48 hours of request if urgent, otherwise as appropriate for patient and referrer Mount Edgcumbe - 01726 65711 St Julia’s - 01736 759070 Inpatient review of patients within community hospitals Weekdays 9-5pm; on same basis as domiciliary visits Mount Edgcumbe - 01726 65711 St Julia’s - 01736 759070 Outpatient reviews within the hospice Weekdays 9-5pm; on same basis as domiciliary visits Mount Edgcumbe - 01726 65711 St Julia’s - 01736 759070 Joint pain & palliative care clinics at RCHT (For patients with any palliative diagnosis and complex pain) Monday afternoon Via referrals management service (RMS) or by written referral from GP or hospital consultant. Please discuss with a Pain or Palliative Care Consultant if you are unsure whether or not a patient is appropriate for this clinic. Fax number - 01872253235 Joint oncology & palliative care clinics at RCHT Monday am (R Newman & M Collinson and T Talbot) Lung Tuesday am (D Stevens & D Wheatley) Breast & Urology Tuesday pm (C Campbell & T Talbot) Brain Thursday am (J Gibbins & R Ellis) Upper & Lower GI & Urology Respective oncology secretaries via RCHT switchboard Day case procedures; blood transfusions & bisphosphonates Wednesdays 9-5pm Mount Edgcumbe 01726 65711 Lymphoedema team at St Julia’s and Mount Edgcumbe Lymphoedema at RCHT Weekdays 9-5pm Weekdays 8-4pm Email – firstname.lastname@example.org Mount Edgcumbe - 01726 65711 St Julia’s - 01736 759070 RCHT - 01872252714 Community Specialist Palliative Care Physiotherapy team Weekdays 9-5pm All referrals to go through Bodmin Switchboard: 01208 251300 Education sessions Will try and accommodate to needs Mount Edgcumbe 01726 65711 (Bernie Blacklaw) St Julia’s - 01736 759070 (Sue Penna) Integrated services. Authors – Cornwall Hospice Care, Community Specialist Palliative Care Nurse Team, RCHT Specialist Palliative Care Team. July 2014. V1.