How to donate to us

Donation Locations

St Austell Donation Centre, Daniels Lane, Holmbush, PL25 3HS (Phone 01726 874066):  Monday – Saturday 9AM – 1.30PM.

Bodmin Donation Centre, Normandy Way, PL31 1ET (Phone 01208 264939): Monday – Saturday 9AM – 1.30PM. Please note: This site is very popular on a Saturday and occasionally has to close early.

Bude Donation Centre  (next door to our shop on Princes Street) – Weds and Thurs only 9AM – 1.30PM.  

Hayle Donation Point (at the Hayle shop) – Mon – Sat from 10am, please note this Donation Point can only take smaller items and will remain open until it fills for the day.

Penryn Donation Point (at the Penryn Furniture Shop) – Tues – Sat from 10am, please note this Donation Point can take furniture items, bric a brac and entertainment but not clothing and will remain open until it fills for the day.

Truro Donation Point (at the new Truro Furniture Shop, Moresk Road) Mon – Sat from 10am and will remain open until it fills for the day.

Furniture Collections

You can request a free furniture collection by emailing furniturecollections@cornwallhospice.co.uk. This service is for  items that you can’t bring in yourself – sofas, wardrobes, dining room furniture etc.  In your email please include your contact details and as much detail as possible about your items including photos.  Please ensure items are in a saleable condition, and if upholstered have the correct fire safety labels attached – check HERE for more information.

Please do not leave items outside any of our premises, this can be costly to our charity.

Here's how our new Donation Stations will work...

Reasons to have a clear out at this time

From supporting families dealing with terminal illness to helping the environment, donating the items you no longer need to us can do a world of good. Here are just a few reasons to motivate you.

Donating to us is simple
img

Bag it and box it up: To help reduce single-use plastic, please reuse your own bags and boxes to donate your unwanted items and store safely for when we can reopen.

Furniture pick up: We’re going to start our furniture collection service again from the 29th March, but this will only be for items that you can’t bring in yourself. We’re talking about larger pieces like wardrobes, sofas and big tables. You can email your request to furniturecollections@cornwallhospice.co.uk. Please include as much detail as possible including photos of the items.

Our checklist
img

It’s really important to us that all items that you donate need to be in a SALEABLE CONDITION, as disposing of items we cannot sell incurs a disposal cost for us, reducing how much of the money raised goes direct to supporting our front line care.  So when donating to us please run through the following:

  • Check there’s no damage or repair needed
  • Check all items are in a good condition, clean & working correctly
  • Check all upholstered furniture has the correct fire label attached & is stain free – see example fire labels HERE
  • Check your item isn’t one of the items we can’t sell for health & safety, security or disposal reasons – check HERE
Can you Gift Aid?
img

Gift aid tops it up: Adding gift aid to your donations boosts your contribution by 25%. This means you are helping fund more hours of care for terminally ill people, at no extra cost to you.  You just need to pay enough UK tax to cover what we’ll claim.  Find out more about how gift aid works HERE.

You can now access our form for signing up to Gift Aid form HERE, to enable you to download and print it at home.  Please complete it and bring it with you when you donate for the first time.  You’ll then be given a Supporter Card to use to Gift Aid future donations.

Why support us?
img

Every year in the UK, hospices provide vital care to 225,000 people with terminal or life-limiting illnesses, as well as providing support for many of their loved ones.  From managing someone’s pain, to looking after their emotional, spiritual and social needs, hospice care supports the whole person, helping them to live their life to the full.

Every pound raised, every minute of your time and every donation to our shops, will help make a massive difference to the families across Cornwall we support like this.

We save hundreds of tonnes of clothing from going to landfill each year. Donations like yours help us to reduce the environmental impact of waste.

Why have a clear out?
img

Value what you love: Keep what you love, donate what you don’t. They will be treasured by someone new!

Less is more: A good sort through or de-clutter of your home, wardrobe or attic means less to clean, organise and maintain – giving you a sense of satisfaction, more space and peace of mind.

Do good and help your community: Giving away your pre loved items helps us raise funds to keep our hospice beds open and our doctors, nurses and support staff giving our patients and their loved ones the support they need.

Help the environment: We sell the vast majority of all clothing donated to us, reducing the environmental impact of producing new textiles.  If we can’t sell your donations in store, we do our best to re-use or recycle them through approved traders.

Need inspiration?
img

Still need inspiration?  Read this blog from the Charity Retail Association called “Self-Isolation and Spring Clear Out” which is full of tips on how to get started.  Click HERE to visit their site.

The Charity Retail Association have also made a short film about keeping your donations safe during lockdown, ready for when charity shops can re-open.

Watch it HERE.