Purpose, values and ambitions

Our purpose is to provide compassionate, specialised end of life care for patients, their families and carers whilst guaranteeing our high-quality standards. Together with our local community in Cornwall, we will continue to make everyday matter.

purpose values ambitions

A truly Cornish charity

In April 2006, the two charities running Mount Edgcumbe Hospice and St Julia’s Hospice formerly merged into the single charity known now as Cornwall Hospice Care, a truly Cornish charity.

The name was chosen to reflect better the breadth of services the charity offers to patients and their families throughout the community of Cornwall, not just at the hospices but also in hospitals and nursing homes and the community itself.

We regularly consider and review our purpose and how our charity works to achieve our goals, identifying the challenges we face and looking to our strengths to help us. This page reflects our purpose, values and ambitions for 2023 to 2028.

You can find out more about the way our charity works on our Governance & reports page on this website.

Our values

We’ll work together to achieve our purpose by following our values, which are:

Bereavement Support general support


the quality of being gentle, kind, caring and helpful.

  • Caring and being responsive to those around us wherever needed.
  • Communicating with a personal touch.
  • Sharing information transparently and explaining it logically.
  • Giving time and listening intently.
  • Valuing the views of others while giving truthful and constructive feedback, counselling and mentoring.
  • Embracing diversity and tolerance.
Purpose & Values Integrity SJH two HCAs talking with notes in corridor


being honest and having strong moral principles. A person with integrity behaves professionally and ethically at all times and in all workplaces.

  • Valuing honesty and openness.
  • Taking personal responsibility and accountability for your actions.
  • Respecting yourself and others around you no matter where you are.
  • Demonstrating reliability and trustworthiness.
  • Showing patience and flexibility, even when unexpected obstacles show up.
  • Doing what you say you will do.


valuing everyone who works or volunteers for our charity or uses our services, giving us all the information, tools, independence and freedom to achieve.

  • Empower those around you. Share what you know and aim to inspire them to reach their full potential.
  • Give those around you respect, responsibility and control over their own actions so that they can create and innovate for themselves.
  • Foster a sense of inclusion, treating others with respect and consideration.
  • Lead by positive example.
  • Help and encourage others to constantly improve and innovate, not looking backwards but working together to move forward.
  • Inspire, empower and support people to reach their potential through learning and education. Nurture a culture of growth and advancement by proactively seeking and providing learning opportunities.
  • Work to be innovative and creative to ensure the learning experience is enjoyable and fulfilling, supporting skills and expertise.

Our ambitions

Working together

To work in partnership to grow our charity for the future, ensuring close working relationships across all our departments. We will also continue to work collaboratively with our external partners.

Learning & education

To develop our understanding and education to ensure all our staff and volunteers and, where relevant, those from our external partners have the knowledge, skills and competencies to fulfil their roles.


Raise sufficient funds to protect and grow our hospice services through a range of income-generation activities.


To work towards lowering our environmental impact by implementing, where possible, sustainable systems and processes in all areas of the charity’s operations.


To be innovative in our areas, teams and across the charity to deliver continuous improvement in all we do.

Our challenges

We recognise that alongside the purpose, values and ambitions, our Cornish charity faces several significant challenges whilst we work towards our goals:

Increased demand for services

Securing and retaining talent

Tackling the challenging economy

Lowering our environmental impact

Changing organisational landscape

© Copyright 2023 - Cornwall Hospice Care is a Registered Charity Number 1113140.
Registered address: Porthpean Road, St Austell, Cornwall PL26 6AB. Registered in England and Wales; Company Number 5660401 - Web Design by The Ambitions Agency