Volunteer FAQs

Before you apply to volunteer for us you might have some questions. We’ve answered our most frequently asked ones below. If you haven’t found your answers you can phone our Volunteer Services Manager.

How do I become a volunteer with Cornwall Hospice Care?

Find a vacancy and register your interest via our website. You can also get in touch via phone or email, particularly if you’re not sure what how you want to get involved, or you have a specific skill you can offer us. Contact the Volunteer Services Manager on 01726 65711 or communications@cornwallhospice.co.uk. After a chat over the phone we will send you an application form to fill in and return to us.

Will I need to attend an interview?

Yes, most of our volunteer roles require a face to face interview with the manager of the team that you want to volunteer in. The exception is if you want to become an event volunteer and help on an ad hoc basis at local Fundraising events. That will involve a chat over the phone rather than a face to face interview.

Will I need to provide references or have a Disclosure & Barring Service (DBS) check?

This depends on which role you are interested in! Roles that involve working with patients or their families and roles that involve going to people’s houses or handling money need two references and a DBS check. All other roles just need one reference. References should ideally be from people who know you in a professional capacity e.g. from somewhere you have worked, volunteered or studied. Referees should have known you for at least two years, and must not be related to you. Depending on individual circumstances, a criminal record does not necessarily exclude you from volunteering.

Is there training available?

As a volunteer you will receive an induction and specific training needed for your role. You will also have a line manager who will give you support and advice. Hospice based volunteers have the opportunity to shadow a more experienced volunteer and for all our roles you can try volunteering out to see if it  suits you – we are sure it will!

How old do I need to be to volunteer?

Most roles are open to anyone aged 16 or over. Some of our shops offer volunteering opportunities to anyone aged 14 or over. Hospice based and patient facing roles are open to anyone aged 18 or over.

Will my expenses be covered?

We reimburse out of pocket expenses including travel costs.

Is there a minimum amount of time I need to volunteer?

We try to be as flexible as possible to match your availability – even if it’s only a couple of hours a week. Some hospice based roles require you to volunteer on a regular basis for at least 6 months, due to the training involved.

How do I find out about volunteering opportunities at Cornwall Hospice Care?

You can find out more (and apply) here or you can call our Volunteer Co-ordinator on 01726 65711. We’re always keen to hear from people no matter how much time you’ve got to give.

We’re also keen to know what skills you have so we can find a volunteer role to suit you.

What if I can’t make a regular commitment?

Don’t worry, there’s always something that needs doing and not always on a regular basis. For instance we have a volunteer who gives us two days a year, helping out at two of our Santa Runs. Why not just give us a call for a chat?